Cookies, which are files created by websites you’ve visited, and your browser’s cache, which helps pages load faster, make it easier for you to browse the web.

Clearing your browser’s cache and cookies means that website settings (like usernames and passwords) will be deleted and some sites might appear to be a little slower because all of the images have to be loaded again.

The purpose of clearing cache and cookies, is to improve speed and performance by reducing the speed of data processing.

Google Chrome

  • Open Google Chrome
  • At the top-right, click the Options button (three dots)
  • Click on History (Alternatively, press CTRL + H on your keyboard to go straight to History)
  • Click Clear browsing data
  • Click Clear data

There are additional settings that can be adjusted here, but just using Clear data in the Basic section, with the time range All time, should be enough.

Other browsers

Review and follow the instructions provided by your browser:

If web pages are displaying incorrectly, you can try using a private browsing/incognito window. Private browsing creates a new, temporary session, and is not associated with your user data. This can help you in checking if the issue lies with something other than cache and cookies, such as browser extensions.

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