You can change your password for security reasons, or reset it if you forget what it is. When you create a new password, make sure that it's at least 8 characters long. Try to use a combination of numbers, letters and punctuation marks.

Changing your password

  • Log in to your account
  • Go to Menu and select Change Password
  • Enter your current password
  • Enter and re-enter your new password
  • Click Change Password

Resetting your password

  • To receive a password reset email, click the Forgot your password link
  • Enter your email address, and click Request reset password link
  • Open the email and click on the orange Reset Your Password buttonĀ 
  • Enter your new password twice and click on Continue

If you encounter any issues with getting your password reset, please don't hesitate to reach out to us at support@elevatedirect.com and we'll be happy to help you out!

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