You have created your company account, and have sent out invites your colleagues and employees to join Workforce. Congratulations! What happens next?

Workforce will send out an email notification, complete with a link, for the user to follow and get their account set up.

If this initial invitation has not been followed and account has not yet been set up, a reminder email will be sent out after 24 hours, to remind the team member to set up their account.

A second reminder email will be sent to them after 72 hours, if the account still has yet to be set up.

If there are issues with receiving these emails, the email may have gone to your Spam/Junk folder. If this is the case, it would be a good step to take to add as an approved sender

There is a short video guide, that can help you get set up on Workforce.

If you have any questions, do feel free to reach out to us at or begin a conversation with us, using the chat icon at the bottom-right!

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